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Nov 5
Discounting to Get the Sale: Lousy Strategy?

A lot of sales professionals will fight hard to get a client by cutting the price of their product or service as the first defense in trying to not lose the sale.

Marketing expert Bob Bly says that's a mistake.  Here are his comments from a recent article he did for the Internet newsletter, "Early to Rise":

Discounting stinks as a business strategy, because the more you lower your price, the less money you make. Eventually, you end up working for peanuts - a terrible way to live - for customers that don't value your service, experience, or knowledge.

Also, if low price is your only selling point, what happens when the guy across the street undercuts you in a price war?

Low-priced vendors and their employees resent working for so little, which translates into crappy service for the customer.

Nobody wins.

So instead of being the low-priced bidder, think about how you can add value to your service - and, by doing so, command premium rates. You'll make more money and attract a better class of clientele that will respect you more and be happier with what you're doing for them.

Everyone wins.

My opinion: There is a time and a place for bargaining with a buyer and cutting your price.  But Bly is correct in much of what he says...you will be happier (and wealthier) if you charge a premium for your product, and then provide a premium service following the sale.


2 Comments/Trackbacks




Nice post. I have had a problem with price cutting since being in business the past 4 years. Thank god, my wife holds the opposite personality.

We have our own sign company and have found that working on my mindset and meeting on pricing regularly helps us avoid getting into the position of price cutting. I am proud to say that I am a recovering bargain giver.

Martin
toolkitforsuccess

Light Bulbs themselves can be a trickyn issue for this subject

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