LandingTheDeal: February 2007 Archives

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Feb15	Good Customer Service Dan Tudor February 15, 2007 Know More: Customer Relationships 2.0, Customer Relationships Imagine where we'd be if sales professionals and business people hundreds of years ago hadn't been providing helpful, patient customer service? Click here for this classic video...kind of a 17th century version of today's Geek Squad. Enjoy! Posted at 6:25 PM \| Permalink \| Comments
Feb15	Someone at JetBlue Didn't Get the Memo Dan Tudor February 15, 2007 The memo is this: JetBlue (NASDAQ:JBLU) is the customer-friendly airline. They've spent millions of dollars building that credibility. Most, including myself, have a positive image of JetBlue as an airline.Who didn't get the memo? Many of JetBlue's employees, apparently. Due... Continue Reading Posted at 11:56 AM \| Permalink \| Comments
	On Being a Remarkable Sales Professional Dan Tudor February 15, 2007 I wanted to share a great piece of advice from our favorite marketing guru, Seth Godin, on being "remarkable".If you're a business professional or entrepreneur, ask yourself: What are you doing today to make your endeavor "remarkable"? Or are you too busy with the problems,... Continue Reading Posted at 11:05 AM \| Permalink \| Comments
Feb14	How It Works in the World of Advertising Sales Dan Tudor February 14, 2007 Courtesy of MakeMarketingHistory and Seth Godin, a tongue-in-cheek (or not?) look at the way sales happen in the ad industry.What makes this funny is the brutal honesty. For many sales reps, this is how they would probably verbalize their thinking... Continue Reading Posted at 11:33 AM \| Permalink \| Comments
	Why I'm Not Sold on AT&T Dan Tudor February 14, 2007 Do me a favor.Close your eyes and think about AT&T (NYSE:T). The brand, the logo, their corporate image...everything. Think about AT&T and their job as a telephone service provider.Does anything good come to mind? Anything? Probably not. That's really a... Continue Reading Posted at 10:49 AM \| Permalink \| Comments
Feb13	And Then There's the Cable Company... Dan Tudor February 13, 2007 While I was posting about my incredible purchase experience with Jennifer Murphy's miniature bear website, a guy from the local cable company - BrightHouse Networks - came by to upgrade our cable package. We wanted to switch to a digital... Continue Reading Posted at 12:05 PM \| Permalink \| Comments
	My Memorable Buying Experience Dan Tudor February 13, 2007 A week or two ago, I posted about Jennifer Murphy's business. She designs, crafts and then sells miniature stuffed animals. If you don't remember all of the details about her remarkable creations, read the post.Jump forward to a week ago. ... Continue Reading Posted at 10:51 AM \| Permalink \| Comments
Feb12	Shame on Amazon.com, Shame on BNPublishing Dan Tudor February 12, 2007 Got an e-mail from Amazon.com this weekend, promoting a new Seth Godin book, "Everyone's An Expert". Given the fact that I've bought a lot of Seth Godin books on Amazon.com, I jumped at the chance to buy this one for... Continue Reading Posted at 10:47 AM \| Permalink \| Comments
Feb 2	Selling Is So Easy, Even a Kid Can Do It! Dan Tudor February 2, 2007 Sales author and trainer Tom Richard had a great story about his son, a yard sale piggy bank, and a lesson in persistent selling. Enjoy the story, and take a look at the services and resources he offers:Last summer our... Continue Reading Posted at 2:29 PM \| Permalink \| Comments
	More on Trade Show Selling Dan Tudor February 2, 2007 A while ago, I posted about trade show selling, and how most of the vendors at a recent event I attended were really wasting some good selling opportunities.I got a comment to that post from Evan at SmashHitDisplays.com, who designs... Continue Reading Posted at 2:18 PM \| Permalink \| Comments

« January 2007 | Main | March 2007 »

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Feb15	Good Customer Service Dan Tudor February 15, 2007 Know More: Customer Relationships 2.0, Customer Relationships Imagine where we'd be if sales professionals and business people hundreds of years ago hadn't been providing helpful, patient customer service? Click here for this classic video...kind of a 17th century version of today's Geek Squad. Enjoy! Posted at 6:25 PM \| Permalink \| Comments
Feb15	Someone at JetBlue Didn't Get the Memo Dan Tudor February 15, 2007 The memo is this: JetBlue (NASDAQ:JBLU) is the customer-friendly airline. They've spent millions of dollars building that credibility. Most, including myself, have a positive image of JetBlue as an airline.Who didn't get the memo? Many of JetBlue's employees, apparently. Due... Continue Reading Posted at 11:56 AM \| Permalink \| Comments
	On Being a Remarkable Sales Professional Dan Tudor February 15, 2007 I wanted to share a great piece of advice from our favorite marketing guru, Seth Godin, on being "remarkable".If you're a business professional or entrepreneur, ask yourself: What are you doing today to make your endeavor "remarkable"? Or are you too busy with the problems,... Continue Reading Posted at 11:05 AM \| Permalink \| Comments
Feb14	How It Works in the World of Advertising Sales Dan Tudor February 14, 2007 Courtesy of MakeMarketingHistory and Seth Godin, a tongue-in-cheek (or not?) look at the way sales happen in the ad industry.What makes this funny is the brutal honesty. For many sales reps, this is how they would probably verbalize their thinking... Continue Reading Posted at 11:33 AM \| Permalink \| Comments
	Why I'm Not Sold on AT&T Dan Tudor February 14, 2007 Do me a favor.Close your eyes and think about AT&T (NYSE:T). The brand, the logo, their corporate image...everything. Think about AT&T and their job as a telephone service provider.Does anything good come to mind? Anything? Probably not. That's really a... Continue Reading Posted at 10:49 AM \| Permalink \| Comments
Feb13	And Then There's the Cable Company... Dan Tudor February 13, 2007 While I was posting about my incredible purchase experience with Jennifer Murphy's miniature bear website, a guy from the local cable company - BrightHouse Networks - came by to upgrade our cable package. We wanted to switch to a digital... Continue Reading Posted at 12:05 PM \| Permalink \| Comments
	My Memorable Buying Experience Dan Tudor February 13, 2007 A week or two ago, I posted about Jennifer Murphy's business. She designs, crafts and then sells miniature stuffed animals. If you don't remember all of the details about her remarkable creations, read the post.Jump forward to a week ago. ... Continue Reading Posted at 10:51 AM \| Permalink \| Comments
Feb12	Shame on Amazon.com, Shame on BNPublishing Dan Tudor February 12, 2007 Got an e-mail from Amazon.com this weekend, promoting a new Seth Godin book, "Everyone's An Expert". Given the fact that I've bought a lot of Seth Godin books on Amazon.com, I jumped at the chance to buy this one for... Continue Reading Posted at 10:47 AM \| Permalink \| Comments
Feb 2	Selling Is So Easy, Even a Kid Can Do It! Dan Tudor February 2, 2007 Sales author and trainer Tom Richard had a great story about his son, a yard sale piggy bank, and a lesson in persistent selling. Enjoy the story, and take a look at the services and resources he offers:Last summer our... Continue Reading Posted at 2:29 PM \| Permalink \| Comments
	More on Trade Show Selling Dan Tudor February 2, 2007 A while ago, I posted about trade show selling, and how most of the vendors at a recent event I attended were really wasting some good selling opportunities.I got a comment to that post from Evan at SmashHitDisplays.com, who designs... Continue Reading Posted at 2:18 PM \| Permalink \| Comments

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