According to a recent study, highlighted by our friend Marshall over at WebMetricsGuru, it's worth and extra 8% if you sell on eBay. It's interesting stuff...if you're in sales, you should read it!
That study measures quantifiable statistics based on eBay sales as they relate to sellers with positive or negative feedback.
But what about your business?
What about you, and your reputation, as it relates to selling whatever it is you're selling?
How much is your good reputation worth? Or, conversely, how much is your bad reputation in the marketplace costing you? All those missed appointments...broken promises...bad products...bad follow-up. How much does all of that cost you in lost business?
It's worth thinking about...
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