My preceding post talked about the observations of an American businessman on a trip to Japan, and his stay at The Four Seasons in Tokyo.
The lessons we can take away from that story? There are some good ones:
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What does the way you dress say about the person you are and/or the person you want to be?
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If someone were to look at you while you're waiting in a long line, what would they think?
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What does your driving say about your character? Your intelligence? Your patience? And your courtesy?
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When you write notes to friends and colleagues, do you choose your words carefully? Do you take an extra minute to make sure your message is properly spelled and punctuated?
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And how about the way you talk to people? The way you greet them? Shake hands? Say goodbye?
Professionalism and business courtesy are in such short supply, and so rarely demonstrated, that when someone does it they make a huge impact on the other individual. And that can lead to great things...like more sales!
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