Had a scheduled meeting with a sales rep from a copier company today. But, I was tied up on a conference call that was going long.
The rep had a choice to make: Sit outside my office and wait like a good little sales guy, or roam around a little and get to know the lay of the land. He chose door number two.
I overheard him talking with our operations director (i.e., the person that usually tells me what to do, how to do it, and when to do it by - even though techically I am the boss). He chit-chatted with her, made small talk, got some facts about our usage, all the good stuff.
I was impressed. 9 out of 10 sales people wouldn't want to "disturb" anybody. This guy was confident enough in why he was here and what his goals were that he just went about his business.
Very good practices. I give him a thumbs up.
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