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May 3
Not Getting Any Respect?

If you're a sales professional, and you're not getting any respect from a customer, you have two choices:

1.  Put up with them.

2.  Walk away from them.

This is an answer to a question I got from a sales professional who was dealing with a rude, disinterested prospect - one that also could earn the sales pro a hefty commission if he ever gets the sale.

My advice: Walk away.  Fire your customer

Why?  Because your time is valuable, too.  You're a professional, too.  Don't gain a deal but lose your self-respect.  Because you know what?  Once you got the deal, the customer is really going to start being a jerk: Unreasonable demands, unrealistic expectations...and constant complaints.

So, is that one bg commission check worth months of pain and suffering?  No way.

Stand up for yourself (and your self-respect).  Heck, you never know...that customer of yours might actually have more respect for you once you lay down the law!


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« If I Could Build A Doctor's Office From Scratch | Main | Hooray! A Purple Dentist! »

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