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May26
Grammar Can Lose the Sale

It's so strange that Seth Godin blogs about an incorrect use of an apostrophe in a recent post.  It bugged him, and it bugs me also.  If I see an incorrect use of the English language in a resume or sales proposal, it drives me crazy and I immediately lose interest in the individual who is presenting the information.

My most recent sighting of a serious error was on the boarding tunnel on my way to a flight back home from Fort Myers, Florida.  This is a brand new airport - only a few months old.  Right before I boarded the plane, next to the little area where you can drop off carry on luggage that might be too bit to actually carry-on, was a big red sign with bold lettering: "Only Qaulified Personnel Beyond This Point".  Of course, that's not how you spell "qualified" (if the airport people are not sharp enough to double-check signs that they post in their new airport, will they go the extra mile in making sure they hire "qualified" personnel?)

Little things make a difference.  Little things like the correct use of the English language.  Make sure you present a first-class message to anyone you're hoping to earn as a customer. 


2 Comments/Trackbacks




Maybe you should have checked your
spelling and grammer.

"...drop off carry on luggage that might be too bit to actually carry-on, was a big red..."

Shouldn't it be, "too big to actually carry-on,"?

"Maybe you should have checked your
spelling and grammer."

Likewise. It's grammar.

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