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Apr23
Renting A Car In Person: Harder Than It Ought to Be?

Had the need for a rental car in Nashville this past weekend.  I usually reserve cars over the Internet when I buy my plane tickets, but this was kind of a last minute need.

On the Internet, you zoom through choices.  Prices.  Options.  Pictures.  Easy, wonderful, efficient.

In person, renting a car is much harder.  I went to the Hertz counter.  All you get there is a picture of all the "types" of cars that they "might" have in their local fleet.

The person behind the counter didn't seem to care if I rented from them or not, and she certainly didn't care to tell me about prices, options, etc.  At every turn, I had to pull information out of her. 

Shouldn't there be an easier way to rent a car in person at an airport?  Why does nobody at the counter smile anymore? 


1 Comments/Trackbacks




Go to Enterprise. They will give you all the options you can handle.

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