Had the need for a rental car in Nashville this past weekend. I usually reserve cars over the Internet when I buy my plane tickets, but this was kind of a last minute need.
On the Internet, you zoom through choices. Prices. Options. Pictures. Easy, wonderful, efficient.
In person, renting a car is much harder. I went to the Hertz counter. All you get there is a picture of all the "types" of cars that they "might" have in their local fleet.
The person behind the counter didn't seem to care if I rented from them or not, and she certainly didn't care to tell me about prices, options, etc. At every turn, I had to pull information out of her.
Shouldn't there be an easier way to rent a car in person at an airport? Why does nobody at the counter smile anymore?
Go to Enterprise. They will give you all the options you can handle.
Posted by: Anonymous | April 24, 2006 12:26 PM | Permalink to Comment