« I Want To Be a Manager | Main | 101 Ways to Suck At Sales: #5 Make It Compicated »

Mar14
Steve Nails It

Steve over at LoneWolfTracks has a great point to make when he talks about businesses who "hide" by not listing a phone number, mailing address, etc.  It's worth the read.

The same holds true for sales.  Some sales reps I deal with pick up the phone and answer when I call.  Others make me weave through a series of "press the star key" hurdles before I can either talk to a live person (usually their assistant) or finally get to their voicemail, where they return my message within 36 hours.

Which sales rep do you think I am going to do business with?


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« I Want To Be a Manager | Main | 101 Ways to Suck At Sales: #5 Make It Compicated »

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