
Would you want to pay $22.50 for a pair of gym shorts that you needed, but didn't really want?
Here's a good lesson in great customer service from Charlie's post at thisisgoingtobebig.com.
If you're in sales, remember: Sometimes its the little acts of kindness that go the farthest for you when it comes to branding, advertising, and customer satisfaction.
After reading this post, and the one linked above, take a moment and think about what kind of publicity has been generated for this gym because of a sympathetic sales clerk behind the counter! Wow...







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